Our service model

From first hello to trusted partner — in three deliberate phases.

Beleav Assist is built on a simple, transparent process. Every engagement runs through these three stages — and you always know exactly where you are.

Phase 01 · Week 1

Intake & onboarding

We learn your business — how you work, who your customers are, and what's slowing you down. Then we match you with the right assistant.

01
  • Free 30-minute intake call
  • Workflow + tools audit
  • Communication preferences captured
  • NDA signed before any access
Phase 02 · Week 2 onwards

Task execution

Your dedicated assistant starts with the highest-leverage tasks. We learn your tone, your standards, and your shortcuts — fast.

02
  • Shadowing on first 5 tasks
  • Weekly check-ins for the first month
  • Always-on Slack or email channel
  • Status reports you can forward
Phase 03 · Month 2 onwards

Ongoing partnership

We watch performance, surface ways to do more with your hours, and grow with you as the work changes.

03
  • Quarterly business reviews
  • Workflow improvements suggested
  • Backup assistant always available
  • Scale up or down at renewal
Working cadence

Predictable rhythm. No silent stretches.

Daily standup summary

Scale plans only. A short note: what got done, what’s next.

Weekly status report

Hours used, tasks closed, items pending — every plan, every week.

Weekly working call

Pro & Scale plans. 30 min, optional. Surface blockers, plan the week.

Quarterly business review

Look at trends, refine priorities, agree what to invest in next.

Common questions

Wondering how it actually feels?

How fast can I get an assistant?+

Usually within 5 business days of your intake call. Specialized roles (healthcare, legal, grants) sometimes take a week longer because we match more carefully.

Do I get the same person every time?+

Yes. You're paired with one dedicated assistant. Pro plans include a backup assistant for vacations or PTO. Scale plans get two.

What if it's not the right fit?+

We rematch within the first month, no charge, no awkwardness. After that we'll talk through it together.

Where are the assistants based?+

Globally — Lagos, Accra, Nairobi, Lisbon, Montréal, Vancouver, London, Austin, and more. We match for time zone and language.

The full process

Three phases. One dedicated team. Zero guesswork.